Shipping Policy

Order Processing ​

It typically takes 5-7 business days for orders to process and leave our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. We offer a number of shipping options which can be selected at checkout. Shipping costs may vary depending on weight, postal code, and shipping method. Remote locations may require additional time for delivery.   

Standard Domestic Shipping ​

Standard Domestic Shipping rates will vary based on package weight and shipping address. We try to have flat rate shipping rates to accommodate the weight of the candle and bulk of the order.  Please message us if you would like to discuss shipping rates and we will get back to you ASAP.  Please allow 5-7 business days for processing and 2 – 4 business days for transit within the USA. Delivery times are based on orders placed between Monday – Friday. All orders received after 2 PM PST will begin processing the next business day.   

Order Tracking

When your order is ready to be shipped (5-7 business days after the order has been placed), you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. This link will provide the most up-to-date order information from the time your order is shipped until the time it is received. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.   

Business Days & Holidays

All orders process and ship Monday - Friday, excluding federal holidays within the United States. 

If the order is placed after the cut-off time, it will be processed the following business day. 

Packages do not ship from our distribution centers on weekends or the following US holidays: New Year’s Day Martin Luther King Jr. Day President's Day Memorial Day 4th of July Labor Day Columbus Day Veteran's Day Thanksgiving Christmas.